Beyond basics: Six tips for an exceptional customer service strategy
Written by МаксимEnhancing the customer experience through customer service is among the most important disciplines for any organization for one simple reason: without customers, organizations would fail overnight. Customer
Retailers can tap into generative AI to enhance support for customers and employees
Written by МаксимAs the retail industry witnesses a shift towards a more digital, on-demand consumer base, AI is becoming the secret weapon for retailers to better understand and cater to this evolving
By implementing Oracle, one of the world’s leading enterprise resource planning (ERP) tools, organizations can transform their business processes and significantly increase operational efficiency.
“Organizations are responsible for ensuring that AI projects they develop, deploy or use do not have negative ethical consequences,” as per Gartner. Yet while 79% of executives say AI ethics
How financial institutions can deliver value from investment in digital operational resilience
Written by МаксимThe Digital Operational Resilience Act (DORA) is a landmark piece of legislation in the European Union (EU) that is designed to help fortify the operational resilience of the financial sector,
Top 5 criteria for developers when adopting generative AI
Written by МаксимThe surge in adoption of generative AI is happening in organizations across every industry, and the generative AI market is projected to grow by 27.02% in the
How generative AI can transform the aviation industry
Written by МаксимThe aviation industry is under pressure to improve the sustainability of air travel while improving operational efficiency in an increasingly complex marketplace that is still recovering from the impact of
Examples of IBM assisting insurance companies in implementing generative AI-based solutions
Written by МаксимIBM works with our insurance clients, and research conducted by the IBM Institute for Business Value (IBV) shows three key imperatives that guide insurer management decisions:
- Digital orchestration
- Improved core productivity
3 myths hindering your business from adopting generative AI
Written by МаксимGenerative AI holds enormous potential for driving business growth. It offers ease of integration and scalability for analytics and AI workloads using your company’s data, and offers guardrails for ensuring
Разработчики Mantle развернули протокол ликвидного стейкинга в Ethereum
Written by МаксимКоманда Mantle DAO запустила протокол ликвидного стейкинга в мейннете Ethereum с доступом к «расширенным возможностям получения дохода».
? Introducing a Mantle core product:
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Supply Chain Optimization: Business scenarios and architecture
Written by МаксимThe pandemic has brought supply chain to focus, and organizations recognize dynamic supply assurance as a critical capability for their business. Chief Supply Chain Officers (CSCO) and other executives seek
Hybrid cloud examples, applications and use cases
Written by МаксимTo keep pace with the dynamic environment of digitally-driven business, organizations continue to embrace hybrid cloud, which combines and unifies public cloud, private cloud and on-premises infrastructure, while providing orchestration,
IBM Cloud authentication and authorization relies on the industry-standard protocol OAuth 2.0. You can read more about OAuth 2.0 in RFC 6749—The OAuth 2.0 Authorization Framework. Like
Types of enterprise resource planning (ERP) systems
Written by МаксимThe fast-paced business world we live in today requires smart tools to manage a business’s operations and everyday needs. Enterprise resource planning (ERP) is a business management software built to